SHIPPING & RETURN

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Shipping and return

Shipping

Orders are delivered within 3 to 8 working days, and we will keep you updated on the status of your purchase by email and SMS. However, given the circumstances, you could encounter a minor delay with some orders. Contact us at www.johnsduttonjacket.com/ if your order does not arrive within the specified time limit, and we will be pleased to help. Once a product is dispatched, we give tracking information and send it by UPS, USPS, DHL, and FedEx.

Our Returns Procedure

We are dedicated to providing the most stylish, cutting-edge, and perfect items to our clients. You can start the return procedure, nevertheless, if the ordered item does not live up to your expectations or is delivered in poor condition.

Customers may return or exchange a purchase up to 15 days after the date of delivery under our flexible return policy.

Make sure the item has all of its tags still attached and is unworn before starting a return. Before authorizing it, our return processing staff will inspect the item. (Customer-caused damages or worn merchandise won’t be eligible for a refund.)

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